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Prior to arrival  

  • Preparation of the file

  • First contact with the Expat

  • Gathering the necessary Information from the Expat

  • Extending pre-move information and advice for the Expat

  • Booking of a temporary apartment or hotel

  • Organizing the move of the household goods

At arrival 

  • Welcome meeting

  • House hunting

    • Preparation

    • Visits (3 days)

  • Lease contract

    • Negotiations

    • Signing the contract on behalf of the Expat

    • Follow-up concerning the obligations of the Owner and the Tenant

  • Ingoing Survey

    • Preparation

    • Attend (with or without the Expat)

  • Utility connections: electricity, gas, water

  • Multimedia : set up of telephone, TV, internet

  • Necessary appliances: assistance with purchase and fitting of appliances such as washing machine, dryer, etc.

  • Banking

    • Assistance with opening a bank account

    • Assistance for the security deposit for the rental contract

  • Insurances

    • Help with quotes for insurances, both mandatory and optional

  • Legalities

    • Personal assistance for obtaining the residence card for the Expat (and family)

    • Personal assistance for the exchange of the driver’s license

    • Personal assistance for obtaining a residence parking permit

    • Assistance with Social Security registration

  • Education

    • School search

    • Assistance for school visits

    • Assistance with registration

During Stay 

3 months of during stay help line